Failure modes and effects analysis (FMEA) is an outstanding tool for evaluating potential sources of failure, the possible effects of failure, and mitigation actions that would reduce the consequences of failure for a given process. As a current or future health care administration leader, FMEA is a necessary tool to help your aim in reducing errors in health care delivery.
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Review the ASQ article and the application of FMEA discussed in the article. Then download the free FMEA template. Using this template as a mental guide, think about a process in your health services organization, or an organization with which you are familiar, that might fail.
In 2 or 3 paragraphs describe a process in your organization, or an organization with which you are familiar, that might be subject to failure. Explain the potential failure modes and effects as well as the criticality associated with failures. Also, suggest mitigation techniques that will address the failure. Be specific and provide examples. Calculate risk priority numbers for various failure elements of this process using your own assessment of severity, likelihood of occurrence, and detectability. From your analysis, do you believe your organization is prepared for this process to fail? Why, or why not?
How are risk priority numbers (RPN) useful for health care administration leaders?
As you continue your examination of the use of and purposes for FMEA, you will begin to critically evaluate the numbers associated with your analyses. That is, the rates with which certain processes may be failing in your health services organization will allow you to strategically assess and implement efforts aimed to reduce errors and to promote quality health care delivery.Review the resources for this week regarding chi-square, ANOVA, ANOM, and regression. Pay particular attention to the examples shown in the textbook. Consider how these tools may contribute to the value-chain perspective.
- Using SPSS and Microsoft Word, complete problems 1 through 4 on pages 405–406. Show allwork. Submit both your SPSS and Word files.
Ross, T. K. (2014). Health care quality management: Tools and applications. San Francisco, CA: Jossey-Bass.
- Chapter 10, “Failure Mode and Effects Analysis” (pp. 373–406)
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